OUR SERVICES

 
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ON-SITE ASSET STORAGE & SECURITY

MacRefresh has taken every measure to ensure the security of assets. Industry professionals and GDPR compliance officers acredit our facility. In addition to this, we provide unique on-site solutions for Apple Resellers to offer to their client for the safe storage and removal of assets that are due to be recycled.


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ON-SITE STORAGE

Allow your client to store their systems ready for collection safely.

 

THE SERVICE
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In short, we install security cages into a location of choice onsite at the client's site(s). Uninstalled assets can be stored in security cages ready for us to collect.

A simplistic inventory management system is also included which is recommended but not paramount which keeps track of assets in their security cage which we then cross reference when the assets are collected and logged at our facility.

THE BENEFITS
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  • Your client does not have to remove a significant amount of assets at once which can be disrupting to staff
  • The assets being recycled are secure, and only vital team members will have access to the secure cages.
  • Theft of assets is not possible and instantly identifiable if an item is removed.
  • We can collect the assets in the cages with at least 48 hours notice.

 
 
 
 
 

DATA DESTRUCTION IN-HOUSE & ON-SITE

As part of collections, we include the removal of data as a complementary and mandatory part of our process. With the use of industry-leading tools we securely erase all the IT assets we process, and if a drive was to fail this process, it is shredded using a specialist machine. Our facility is GDPR compliant, CESG approved, Adisa Accredited and Blancco Certified.

See our certifications here


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ON-SITE DATA REMOVAL

THE PROCESS
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Our team will arrive on a pre-arranged date with our portable secure network system. In phases, we connect the assets to our closed network system and run our data removal tools. Once complete certificates which are serialised to each asset and storage drive is provided and not until an authorised member of staff signs the proof-of-work do we remove the assets.

THE DIFFERENCE

Some clients prefer data to be removed before the systems leave their site. Rather than our staff collecting the assets, transporting and then disposing of data in our facility, this is performed at the client's locations.


 
 
 
 

PAYMENT TO CLIENT CREDIT ACCOUNT

One of the benefits of working with us is that we pay in a very financially efficient way which has zero overall cost to the end-user.

The end user will contact their reseller about systems they no longer need. The reseller provides the details of the assets to MacRefresh, and we send a value back. Once agreed by both Reseller and their end user we begin processing everything required for us to collect and our team head to location and remove the assets. We then send an accurate stock report, and pricing breakdown which once agreed is paid to the Apple Reseller to be paid into the client's credit account as agreed.


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CONTRACTUAL CLIENT PROTECTION

As a gesture of commercial trust, we sign an agreement with all the Apple Resellers we work with to protect their relationship between themselves and their client. In our experience, we found it paramount we have an excellent commercial relationship with the resellers we work with and that we can speak freely with both reseller and the client we are collecting from without risk.

We work on a client by client basis and can draft agreements with each based on working relationship and services they would like us to provide. Our contract guarantees that the reseller will still have full involvement with the recycling agreement with that end-user and that we will provide the services to that end user.


It’s not a faith in technology. It’s faith in people.
— Steve Jobs

 
 
 
 

ADVANCED OPEN PRICING

Our team has extensive knowledge of Apple asset remarketing and system evaluation. Using a refined in-house formula and data analysis of market trends we can provide the best possible value for your assets. Using the data, we can also offer to price on a collection of systems for up to a year in advance.

We like to think that being able to provide the end-user with accurate values for what they will be able to recycle their old equipment in at provides resellers with another sales tool to convince them to exchange and upgrade as it can make larger purchases less costly.

Not all clients are ready to commit immediately so being able to provide accurate future pricing for the Apple resellers, and service providers we work with allows for better planning and visibility.



 
 
 
 

DE-INSTALLATION & REMOVAL

When Apple resellers are replacing systems in the educational sector or a business is looking to switch out an entire department it may not be possible to remove systems without causing disruption. For example, if a university is upgrading the systems in their media department and the only time the systems can be removed is during the summer holiday period. With a small window of time to remove, replace and setup, the new systems efficiency is critical.

 

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WE DO THE LIFITNG

We go on-site and clear assets, replace with new systems ready for setup and clear packaging for recycling.

THE SERVICE
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Our team will arrange for a convenient day during an off-period or weekend. We arrive and begin removing assets directly from the work area and load them into our vehicle for data disposal.

Once clear if the Apple reseller has supplied the new systems for set up we will unpackage those units, place them in the work area and take the packaging with us for recycling.

THE BENEFITS
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  • Provide a turn-key service to clients with minimal effort.
  • Old assets removed with minimal distruption.
  • Entire recycling process can be done within short time contraints.
 
 
 

ARE YOU INTERESTED?

Get in Touch

Our Certifications

 
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